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While the Inbox provides a powerful visual interface, sometimes you need to manipulate data in a dedicated spreadsheet or push it into a legacy internal system. The export engine streams a perfectly formatted payload of your submission data in seconds — as CSV or Excel (.xlsx).

Generating an Export

Flex Forms operates on a “What You See Is What You Export” principle. The export engine respects your active filters.
1

Apply the Correct Filter

Before exporting, ensure you are on the correct tab (e.g., Completed). If you export while on the All tab, your spreadsheet will contain messy, abandoned Partial submissions.
2

Choose CSV or Excel

In the Submissions toolbar, click Download CSV or Download Excel. Both respect the active filter and stream the file directly (nothing is buffered into the Studio page).
3

Retrieve the File

The file downloads immediately, named with the form slug and the current filter for easy archiving.

Understanding the file structure

The exported file is structured to be immediately consumable by BI tools (like Tableau) or CRMs (like Salesforce).

System Metadata

The first few columns are system-generated. This includes the precise Submitted At timestamp and the entry’s Status (Completed/Partial).

Block Data

Every block on your form gets a dedicated column, organized in the exact order they appear in the Studio Canvas.

Handling Complex Data

  • Multi-Select & Checkboxes: If a respondent selects multiple options (e.g., “Red”, “Blue”), they are exported into a single cell, separated by commas: Red, Blue.
  • File Uploads & Signatures: Flex Forms does not embed raw binary files. Instead, it exports the absolute URL to the securely stored file.
  • Encrypted answers: When Encrypt submission answers is on, exports still contain decrypted plaintext for authorized Studio users — encryption protects the database at rest, not the download.
  • Deleted Fields: If you removed a field from the Studio Canvas, it still exports! The column header will simply be appended with (Unpublished) to preserve your historical data integrity.
Encoding Issues in Excel (CSV only): If you open a CSV in Microsoft Excel and notice garbled characters, open Excel first, go to Data → From Text/CSV, and set encoding to UTF-8. Prefer Download Excel when you want a native .xlsx without that dance.
Last modified on September 7, 2026