Business Use Cases
Customer Feedback
Collect rich, qualitative reviews and testimonials from users about your service.
Support Tickets
Provide a large canvas for users to describe the steps required to reproduce a technical bug.
Job Applications
Ask candidates open-ended questions like “Why do you want to work here?” and enforce minimum word counts.
Configuration & Usage
1
Deploy to Canvas
Drag the Long Text block from the Component Catalog onto the Canvas.
2
Configure the Prompt
Define the prompt in the Label. For long text, a good Placeholder (e.g., “Describe the issue in detail…”) is highly recommended to set expectations.
3
Enable Autosize (Recommended)
Toggle Animated Autosize in the Inspector to ensure the field grows seamlessly as the user types.
Technical Configuration Schemas
Fine-tune the textarea experience using these settings in the Inspector.- Visuals & Sizing
- Behavioral Features
- Validation Rules
Data Payload Architecture
Long text submissions maintain their formatting via invisible newline characters (\n). When passing this data to other systems, ensure they support multiline strings.
Deep Dive: Managing Constraints
When asking for open-ended feedback, users can sometimes write entirely too much, or conversely, give a useless one-word answer like “good.” You can forcefully curate the quality of your responses using the Minimum Length and Maximum Length settings combined with the Character Counter.UX Tip: If you set a Minimum Length of 100 characters, always enable the Character Counter. Users need visual feedback on how close they are to satisfying the requirement.
Best Practices & FAQs
Psychology of Initial Rows
Psychology of Initial Rows
If you expect a long story, set the
rows parameter to 5 or 6. A larger empty box psychologically encourages the user to write more. A small box implies you only want a quick sentence.When to use Rich Text Instead
When to use Rich Text Instead
If you need the user to submit text with bolding, italics, or bullet points, use the Rich Content Block instead of Long Text.